FAQs

Need help immediately? Look over our ever-growing list of FAQs. Jaipur Golden has always been committed to customer service, anticipating needs and providing the highest level of service and reliability at all times. Additional support is available on our grievance section, or you can send a request on enquiries@jaipurgolden.in

Is Jaipur Golden Transport registered on Company act?

Yes, The Company is registered on Company Act.

Can Jaipur Golden arrange to connect goods across India?

Yes, We can move your consignment only in India. Jaipur Golden provides full transportation service, whether it's FTL/Transportation or a Full Load across India. Jaipur Golden is known for on time movement of consignments and that too at reasonable rates.

How can a Shipment be tracked?

Our Online Tracking system will be launched very soon. You can contact us on following number with email IDs for tracking. E-Mail -  customercare@jaipurgolden.in Phone - +91 11 32905477, 32907077 Ext - 141, 135 Fax -     +91 11 23821816 Toll free - 1800-1800-777 (We feel proud in serving you)

What's the mode of payment with Jaipur Golden?

A Jaipur Golden account is highly recommended if you book frequently. This offers you negotiated price savings and the opportunity to pay by monthly invoice. Less frequent shippers can pay by cash or cheque.

What documents are required to book goods in India?

Documents are required state wise, the same can be downloaded from our website in section "Useful Information".

How do I make a loss/damage claim for a consignment that failed to arrive, or was damaged?

Lodge you claim with the necessary documents according to norms. The same will be settled by our claim department.

What is the maximum size of package I can send?

No limit - But for abnormal size additional charges will be imposed.

Can we track the shipment over phone?

Yes, for tracing on phone contact customer care of the specific zone